What Is the Inactivity Fee and How Can You Avoid It?
If you don’t log in for 365 days, a monthly inactivity fee of up to €5 may be deducted from your account balance. Don’t worry – your balance will never go negative.
? Will You Be Notified?
Yes! We’ll inform you in advance through dedicated CRM lifecycle communications before any deduction happens.
✅ How to Avoid the Fee:
Just log in – a single login is enough to stop the inactivity fee.
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